Policies

Registration & Confirmation

Your spot in the class or program of your choice will be saved only upon registration and payment. Payment and registration are only processed if there is room in the course. Upon registration and payment, Creatively WILD Art Studio will confirm your registration in the class of your choice. Because we value personal connection with our students, our classes within the studio have a maximum student capacity so that we can keep our classes small and offer personal attention to each student.

Payment

Full payment is required in order to reserve a spot in the class or program of your choice. We accept cash, personal checks and money orders, as well as PayPal via our online payment link on our Website. All checks must be drawn on US funds, payable to DM Wilding. There is a $50 charge for returned checks.

Course Cancellations

Although course cancellation is quite rare, Creatively WILD Art Studio reserves the right to cancel classes or change instructor assignments and makes every effort to notify students in advance. If enrollment goals are not met, a course may be cancelled up to 48 hours before the first scheduled class. In the event of cancellation, a full refund is granted. On occasion, a course start-date will be pushed back if enrollment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place. In the event of severe weather conditions, Creatively WILD Art Studio will follow the NYC public school closing, and make-up classes will be at the discretion of the Director.

Art Materials

Creatively WILD Art Studio provides supplies for your course/program, if stated. Courses and programs that include materials are noted clearly; please take a look at your individual course description.

Private Classes & Private Party Scheduling & Payment

Private classes and private parties are based on availability and advanced appointment only. Since we book up quickly on a daily and weekly basis, we require payment within 48 hours of scheduling in order to hold your private class appointment of choice (date/time/instructor). We require an advance deposit for all private parties and/or corporate events. Once you have contacted Creatively WILD Art Studio with your preferred date/time/instructor, we will do everything possible to accommodate your scheduling needs. We suggest providing multiple time and date slot options in order for us to serve your needs best.

Private Class Cancellation Policy

If you need to postpone, reschedule or cancel a private art class, please notify us at least 48 hours in advance of your class. If cancellation is made within 48 hours, you will be charged for your session regardless of your non-attendance. Appointments canceled within 48 hours of your scheduled appointment are non-transferable and non-refundable.

Private Party & Corporate Events Cancellation Policy

If you need to cancel or reschedule your private party or corporate event at Creatively WILD Art Studio, please do so at least five (5) business days in advance. We will do the best we can to accommodate your scheduling needs. We charge a $150 rescheduling fee. Cancellations within five (5) business days of your event are non-transferable and non-refundable.

Make-up Classes

Classes are fully booked; if you miss a class due to any reason, either personal or professional, we do not offer a “make-up” class by attending another class offered on a different day or time. Make-up classes are not offered under any circumstances.

CAMP REFUND POLICY & RE-SCHEDULING: Please note our camps are booked in advance so spaces are limited. CWAS is NOT responsible for providing make-up camp dates or issuing refunds for programs missed as a result of illness, emergencies or other events beyond our control. If you would like to cancel your enrollment in a camp, CWAS will provide you with a full refund minus a $75 registration fee up to two weeks prior to the start of class. If you cancel your registration within two weeks of the start of the camp, CWAS is not able to issue you a refund. We will however try to provide you with a credit minus the $75 registration and re-scheduling Fee, the credit will need to be used within our Summer Camp period. There are no make ups on any camp dates.

Withdrawals & Refunds

Withdrawals and refunds are available only according to the schedule below. All refunds will be made by check, and processing of refunds requires 8-10 weeks.

Refund Policy

Class tuition is non-transferable and non-refundable. No refunds will be issued after registration and payment. In case of a medically certified illness, a credit will be issued after receipt of your physician’s documentation. The value of the credit will be for the balance of the remaining class sessions with an additional deduction of a $75 registration fee. Credit may be used towards any offerings at Creatively WILD Art Studio for up to twelve (12) months. If after your first class you are dissatisfied with the quality of your course, a written note must be submitted within three (3) business days of your first class. After receiving your note, our staff will review the refund of class tuition. If a refund is granted, processing of refunds requires 8-10 weeks.

Parental Responsibilities

Creatively WILD Art Studio does not accept responsibility for children except when under supervision of the appropriate employee in our art studio. Supervision is available only at program locations during program hours. Parents are responsible for notifying appropriate staff of a child’s absence, late arrival, early or late pickup and any special circumstances relating to arrival or departure for children’s classes at Creatively WILD Art Studio. We will not be held responsible for a child if he/she arrives early or stays late. We are only responsible during the specified program times.

Creatively WILD Art Studio Practices & Policies

Creatively WILD Art Studio is not responsible for providing “make-up” classes or issuing refunds for programs missed as a result of illness, emergencies or other events beyond our control. Creatively WILD Art Studio reserves the right to remove from its premises or exclude from membership or activities, according to its sole discretion, anyone it deems necessary or that violates Creatively WILD Art Studio practices and policies. This includes, but is not limited to, anyone who disrupts a program or anyone who fails to abide by the studio’s rules and practices.

Children and teens or their art work may be photographed during the course of activities, and these photographs may appear in our promotional materials, such as our Website or other social media pages. No child or teen whose photograph is used will be identified by name, nor will any compensation be extended for such use.