Studio Policies

We require prior registration and payment to be completed to attend all our programs.

Registration is easily available on our website and includes a liability waiver that is mandatory.

To browse our programs, click on the appropriate age group in our navigation + scroll down the page to select your preference.

For regular class courses, select the “Full Class Course” a PRORATED FEE will be offered in our booking system where a course has begun.

Full payment must be completed to reserve a spot in the class or program of your choice. Payment is taken on our website or through oru booking system (Sawyer).

We do not accept IOUs, but you can pay cash at drop off if you prefer, please note during the ongoing crisis, it is mandatory to fill out our class Waiver and you will still be required to fill out a Class or Camp Waiver regardless of paying cash.

By special requests, we can accept checks for payment of courses. This should be arranged a few weeks prior to the class’ start date. All checks must be drawn on US funds and addressed to Creatively WILD, Inc. There is a $75 charge for all returned checks.

While we do accept walk-ins in our programs, it is only offered depending on availability.

If you show up at our studio and have not registered or paid on our website and you are looking to enroll in a program, if you are accepted you will still be asked to fill out a class waiver. Waivers are part of our registration process and take a few minutes to fill out, so we do advise registering in advance on our website.

Keep in mind, check-in can be busy, all students upon arrival are required to have a temperature check so if you show up without prior registration, your start time will be delayed until the necessary paperwork and payment is completed.

No refunds will be issued after enrollment and payment. 

We are not responsible for issuing refunds or rescheduling for any missed classes. If you do not show up for your enrolled class or camp you will NOT be entitled to any rescheduling, credit or refund.

Requesting to reschedule your enrollment before course start time or during will incur an admin fee of $75 for full class course or camp package. No refunds are offered.

In the case that you have signed up for a full class course, after your first class, if you are dissatisfied with the quality of the program or feel it is not right for you, we will do our best to reschedule you into another class that is more suitable for your goals. If that is not suitable we will also offer the option to gift you the remaining credit in the form of a Gift Certificate to a friend who might enjoy the creative experience instead. Please note, the admin processing fee ($75) is deducted as well as any classes already taken from the total fee paid.

Single Class sign ups We do NOT offer refunds on single-day class or camp enrollments but you can purchase a rescheduling ticket to switch into another date. Rescheduling tickets must be purchased 24 hrs in advance of your enrolled class date.

For refunds on camps, different rules apply please scroll down the page or refer to Camp FAQS PAGE

If you pull out of your class before it starts and request a credit instead of any rescheduling option. A credit will be issued that is valid for 6 months from the date of your original enrollment.

The value of the credit will be for the balance of any remaining sessions (if any) with an additional deduction of a $75 registration fee.

Requests to pull out of your enrolled class and turn your enrollment into a credit must be received via email 48 hours prior to the class start date.

If you do not notify us within that time period, you will not be eligible to any class credit or rescheduling opportunities.

Credits are valid for six months form original date of issue and are null and void after that time.

If you do not show up for an in-person class or camp or online experience that you are enrolled in, you are marked as a no-show and are NOT entitled to any refund, credit, or rescheduling.

Creatively Wild Art Studio will not be held responsible for a child if he/she arrives early or stays late.

We charge for early drop offs or late picks ups so you must book at time of registration. EARLY DROP OFF and LATE PICK UP OPTIONS are currently available for Camps ONLY.

If you require your child to stay on late at the studio after the end of their class you must contact us and pay the appropriate fee based on your needs. We offer Private Art Tuition. that can be booked according to your preference of date and time but we recommend booking a few days in advance.

Please do NOT drop your child off early or leave your child in our care after their class has ended for extended periods of time and assume we will take care of them without notifying us first. We have to pay our staff to look after your children and we are not a babysitting company.

Parents are responsible for notifying the studio of a child's absence prior to the registered class or camp or in the event they are late for pick up and/or any special requests or circumstances, including allergies, late arrival, early or late pickup relating to arrival or departure to any children's program.

Creatively Wild is now making it easier to reschedule classes. RESCHEDULING TICKETS can be purchased 24 hours prior to your enrolled class .

Fee $ 25 per single class .

Rescheduling Tickets are VALID for group classes in: Adult, Kids or Teen Programs.

Rescheduling Tickets are NOT valid for Online Classes, Private lessons.

Rescheduling Tickets must be purchased at least 24 hours in advance of your enrolled class. Please note if a rescheduling ticket is not purchased in time, you will be charged for your session regardless of your non-attendance.

Rescheduling Tickets are NOT VALID for the rescheduling of a full class course, or cancellation of full class courses please read on for cancellation Policies

The rescheduling of classes is subject to availability in our other classes. In the event your request is NOT available we will contact you by email with an alternative option.

For Camps, you can purchase a RESCHEDULING CAMP TICKET. All rescheduling tickets must be purchased 24 hrs in advance of your enrolled class date.

Rescheduling requests made verbally to an instructor, or by last-minute call or text to any member of our staff, will NOT be deemed valid notifications of cancellations or requests for rescheduling & are NOT eligible for rescheduling, credits, or refunds.

Once registration is received, no refunds are issued. If you need to cancel or reschedule a full class course, please email us in writing with your request prior to your class start date time. We will issue you with a credit valid for 6 months that can be used toward any of our programs within this period. You will be charged $75 ADMIN FEE for the cancellation and this will be deducted form your credit.

If you do not email us prior to class start time, you will be charged for your classes regardless of your non attendance.

Creatively Wild Art Studio is not in a position to offer any make-ups or rescheduling in our Zoom classes.

Our instructors are professional and booked in advance and cannot be canceled last minute.

If you don’t show up for an online class, please do not email us looking for rescheduling, refunds or credits as we will not be able to accommodate your request.

In the circumstance that you are canceling your full enrollment in an Online course, you must give us at least one week’s notice via email. You will be issued with a credit with an admin processing fee of $ 75 per enrollment/ per person.

We are sorry if these policies seem strict but we simply cannot run our programs to suit everyone’s personal schedule or last-minute changes in calendars.  

Although class course cancellations at Creatively Wild Art Studio are extremely rare, we reserve the right to cancel classes and make every effort to notify students in advance of these changes.

If enrollment goals are not met for the course CWAS reserves the right to cancel a session up to 48 hours prior to the class. We will notify you via email to reschedule the class to an alternative upcoming date or give you the option to transfer into another class. Or we can offer you a class credit which can be used within a six-month period.

On occasion, a course start date may be pushed back if enrollment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place.

In the event of a total class cancellation due to unforeseen circumstances, and if a student is unable to switch into another class offering, a full refund will be granted. 

In the event of severe weather conditions, Creatively Wild Art Studio will follow the NYC public school closing, and classes will be rescheduled at the discretion of our Director.

If an in-person class or any live activity or program is canceled before or during the course due to situations beyond our control, for example: severe restrictions by the government, or further lockdowns and/ or where it is not possible for Creatively wild to continue to offer live programming our contingency plan is:

Classes will continue as usual but will be offered ONLINE until after restrictions are lifted.

Anyone who is registered in a class will be issued a Zoom Link to join.

CWAS will not be issuing any credits. If you do NOT wish to attend an ONLINE program, we will offer the option to transfer your current enrollment over to a friend, this will not be in the form of a direct enrollment into the current online program.

If these terms seem strict to you, we understand, but having barely survived the first lockdown, our studio had to re think our policies in order to stay open and keep offering the programs we offer. It is simply not possible for us to be more lenient in the event of lockdowns.

If you are not in agreement with these policies we recommend signing up for single day options where possible, in the event that class courses transfer to online experiences.

For bad weather conditions, we reserve the right to cancel any in person class or program, in this event we will reschedule the class and notify you of the change.

Please note our professional instructors are booked days in advance for all PRIVATE ART TUITION and cannot be canceled last minute.

If you need to postpone, reschedule or cancel a private lesson, please notify us in writing VIA EMAIL at least 48 hours in advance of your scheduled lesson.

Please note any rescheduling to original private bookings will incur a $75 Admin Fee.

Appointments cannot be canceled verbally to an instructor, or by last-minute phone call or text to any member of our staff, these will NOT be valid notifications of cancellations & are not eligible for any rescheduling, credits, or refunds.

If a Private lesson is canceled due to situations beyond our control, for example, severe restrictions by the government or further lockdowns, CWAS will not be issuing any refunds, instead, you will be offered the option of transferring your session to an ONLINE activity, or rescheduling to a later date after restrictions are lifted.

Our camps book weeks in advance so we are not in a position to offer any refunds or credits.

If you miss your enrolled camp date due to any reason, you are marked as a no-show & are not entitled to any rescheduling, credit, or refunds.

If you are looking to reschedule a camp week into a different camp week and we are able to reschedule you, please note there is a $75 rescheduling fee per person. No refunds or credits will be issued.

If you signed up for a Single Day Camp and need to reschedule, you can book another date by purchasing a RESCHEDULING CAMP TICKET. All rescheduling camp tickets must be purchased 24 hrs in advance of your enrolled camp date.

The rescheduling of a camp dates will only be offered in the current season camp .

Please keep in mind, rescheduling camp dates is NOT GUARANTEED and is at Creatively Wild’s discretion. It is based entirely on availability on upcoming camp dates.

We do NOT accept verbal notification or last-minute personal texts or phone calls to members of staff, for example. If you tell a teacher you are not attending this will not serve as a notification. You must email the studio in writing rescheduling requests at least one week in advance.

If a camp is canceled due to situations beyond our control, for example, severe restrictions by the government or further lockdowns, CWAS will not be issuing any refunds for any bookings, instead, you will be offered the option of transferring your camp to an ONLINE activity.

Our party bookings fill up weeks in advance, so any cancellations within 5 business days of your event are NON-transferable and non-refundable.

In the event that you need to cancel or reschedule a confirmed private party or event at Creatively Wild Art Studio, please let us know via email at least 5 business days in advance.We will do the best we can to accommodate your rescheduling needs for your party.

Because our party spots fill up weeks in advance we Please charge a $195 rescheduling fee on all parties and events.

If a party is canceled due to situations beyond our control, for example, severe restrictions by the government or further lockdowns, CWAS will not be issuing any refunds for any party bookings. Instead, you will be offered the option of transferring your party to an ONLINE activity, or rescheduling your event to a later date after restrictions are lifted. We can also offer you the option of a credit which will be valid for 6 months from the date of purchase and used on any of our upcoming classes or activities.

Creatively Wild is not responsible for loss or damage of personal property at our studio.

We are a busy art studio, please do not bring any non essential items to our studio including toys, bicycles or scooters!

We have limited storage space and are not in a position to hold personal belongings.

If you lose something or think you left it behind please email us and we will try and locate it for you, but please keep your property close to you during your lesson.

We recommend writing your name on water bottles.

CWAS is not responsible for work left in the studio for extended long periods of time.

In the case of works in progress that are wet/ or your canvas is drying, we will keep it for you until your next session and/ or during your enrollment period.

If you only signed up for a single date class and your work is wet at the end of the class, please communicate this with the instructor that you will pick up your work within a week of leaving it at our studio.

All work left at our studio must be collected within a 1 week period.

All work must have your name on it in order for us to hold it for you.

If you cannot pick up your work within the expected one week period, you will need to email the studio manager to make a special request for an alternative pickup date.

We are not responsible for work left in our studio over the 1 week time period after your completed session. If we do not hear from you, your canvas will be recycled.

So please do not email us months after your class looking for your work!

Creatively Wild Art Studio does not accept responsibility for children except during the hours of registration when children are under the supervision of the appropriate employee during a registered Class, Camp, or Party Event. We are only responsible during the specified program times. 

Supervision is available only at our location during the specific program's hours or event hours ( in the case of a party booking).

For parents with children with any physical or mental disabilities or special needs cases, please email us any specific instructions or requests prior to class so we can assist you.

If you have a child with special needs child please do NOT assume anything, you must let us know how we can help you so we can let you know if our studio would be the right fit for your child.

Our studio is a safe place for creative play. We reserve the right to remove any participant (s) from its premises or exclude from membership or activities, anyone it deems necessary, that violates Creatively Wild Art Studio practices and policies.

We have a strict no tolerate policy on any sort of disruptive behavior including bullying, this is regardless of age, race or gender.

Anyone who disrupts a program or who fails to abide by our studio's rules or practices or our staff who will be maintaining them will be asked to leave.

Our studio reserves the right to take photographs or video during all our programs and events.

Artwork and or students engaging in making art may be photographed during the course of activities and programs.

These photographs may or may not appear in Creatively Wild Art Studio's promotional materials, such as our website, or social media. They are also used for archival purposes.

No student will ever be identified by name or receive any compensation extended for such use.

Creatively wild is a small business run by a small team of people, we do not sell or license our photographs to other businesses for compensation.

All photographs are the property of Creatively Wild Art Studio.

To attend our in person programs, all students must be registered and sign the appropriate registration waivers including all walk ins.

All Parents or Legal Guardian’s signing up on behalf of a minor will be asked to comply on their behalf and AGREE that the minor participant(s) named on the registration and/ or any legal guardians attending shall comply fully with all of Creatively WILD's terms, signs, rules- written & verbal instructions of CWAS staff as conditions for entry and participation in any Class, Camp or event at Creatively Wild, including the Rules of CWAS set forth on our website.

They must also AGREE on behalf of the minor participant(s), and/ or any guardians named in attendance, our heirs, assigns, representatives, & next of kin, agree to hold harmless, release, waive and indemnify Creatively Wild Art Studio LLC, its members, employees, agents, successors and assigns to:

1. Any & all injuries, illness, medical conditions, claims, liabilities, damages, death, expenses or judgments from participation in any and all Creatively WILD's programming and/or activities, including use of the area(s), play/climbing structure(s) and/or equipment, participation in a class, program or any other event offered at Creatively WILD Art Studio LLC

2. Any defense, cost or expense arising out of any and all claims, injuries, liabilities or damages, death arising out of or related to participation in any and all of our programming, as set forth, including attorneys' fees

Creatively Wild Art Studio is committed to providing all students with a creative curriculum which provides equality of opportunity and freedom from discrimination.We are committed to overcoming sexist, racist, ageist, gender and classist attitudes which seeks to raise consciousness and develop positive attitudes. We do not discriminate against anyone, be they staff or pupil, on the grounds of their age, sex, race, gender, color, religion, nationality, ethnic or national origins. We promote the principles of fairness and justice for all through the education that we provide in our school.We constantly strive to remove any forms of indirect discrimination that may form barriers to learning.We ensure that all recruitment, employment, promotion and training systems are fair to all, and provide opportunities for everyone to achieve.We challenge stereotyping and prejudice whenever it occurs.We celebrate the cultural diversity of our community and show respect for all minority groups.We are aware that prejudice and stereotyping is caused by low self-image and ignorance. Through positive educational experiences and support for each individual’s point of view, we aim to promote positive social attitudes and respect for all.

Our Tax ID is 88-2840629